Tabcorp's integrity underpins its reputation for honest, fair, responsible and sustainable long term business practices.
Tabcorp Integrity Protection Service (TIPS)
TIPS is an independent, anonymous whistleblower service delivered by international consulting and forensic investigations specialist, Deloitte. TIPS is available to Tabcorp's people and stakeholders in Australia and overseas including our directors by calling 1800 648 331 (free call within Australia), +61 3 9667 3801 for international calls or accessing www.tips.deloitte.com.au and following the questions that prompt you for information.
Customer Enquiries
Our customers are encouraged to provide feedback directly to our businesses that serve them. Contact details of our main properties are available at the Contact page.
Shareholder Enquires and Complaints Policy
Shareholders who wish to contact Tabcorp should refer to our Shareholder Enquires and Complaints Policy, which may be downloaded from the relevant link below. Contact details are available on the Investor Centre - Contact page.
Compliance
Tabcorp and its Board of Directors are dedicated to operating lawfully and ethically. We are proud of our worldwide reputation for conducting business with integrity and are deeply committed to preserving our strong standing in the community. Tabcorp employs full time, experienced, compliance professionals to help each business deliver reliable, dependable and trustworthy compliance practices.
The Board's commitment to effective compliance management is underpinned by the following 10 key compliance practices at Tabcorp:
| 1. | We endeavour to comply with all relevant obligations relating to the provision of our products and services. |
| 2. | Our CEO and Managing Director, Executive Committee and all levels of management actively commit to developing, implementing and improving our compliance program and help ensure Tabcorp's commitment to compliance is fully realised. |
| 3. | We appoint senior compliance staff to design, support, monitor and advise on compliance. |
| 4. | We provide sufficient resources to develop and maintain a robust compliance culture. |
| 5. | We develop policies and processes to make compliance readily understandable and achievable. |
| 6. | We ensure that all people that are assigned compliance responsibilities are accountable for those responsibilities and accountability extends to all management levels across Tabcorp. |
| 7. | We take our obligations seriously - not paying lip service to compliance. |
| 8. | We regularly review our compliance program to ensure continual improvement and alignment with business objectives. |
| 9. | Our action to support compliance is visible, and communicated to internal and community stakeholders. |
| 10. | Our compliance achievers are recognised and valued. |
Further information relating to Tabcorp's compliance practices is available in the Corporate governance section of the Company's latest annual report, which may be downloaded from the relevant link below.
