The Tabcorp Responsible Gambling Code of Practice is an initiative of the Tabcorp Group. It sets common standards and requirements for the company to follow in the responsible delivery of gambling products across our operations and venue facilities.

The Code supports Tabcorp's commitment to the responsible service of gambling products to our customers. Tabcorp's original Code was intially launched in 2001, and following a comprehensive review of Tabcorp's existing responsible gambling practices, policies and requirements, a substantially revised Code was launched in January 2006.

The revised Code was progressively implemented across Tabcorp's operations and venue facilities during the first six months of 2006.

The Code requires common standards in responsible delivery of gambling products across the company's operations and venue facilities throughout Australia. The original version of the Code was strengthened to make it more relevant to customers and the Tabcorp group.

For Tabcorp, the welfare of our customers, employees and the wider community is paramount and we recognise that some of our customers have difficulties with gambling responsibly. Our Code focuses our efforts on minimising the likelihood that customers may develop problems with their gambling and to provide assistance where we can.

The key planks of the Tabcorp Responsible Gambling Code of Practice include:

• Providing information on Tabcorp's gambling products so customers can make informed decisions about their gambling practices;
• Facilitating consistency of customer care;
• Providing information on help available from support services and access to self-exclusion programs (where available), so individuals can seek assistance where they demonstrate a problem with gambling; 
• Supporting and monitoring developments both locally and abroad in responsible/problem gambling research, programs and initiatives; and
• Maintaining meaningful relationships with Tabcorp's stakeholders in order to enhance Tabcorp's understanding of problem gambling - through ongoing consultation and liaison with community groups, governments, problem gambling counsellors, expert researchers, employees and industry groups.

The Tabcorp Code does not replace existing industry codes that are in place in some Australian state jurisdictions, but complements them.

Please click on the relevant icon for a copy of the complete Code in the appropriate language.