Tabcorp was one of the first Australian gambling companies to launch a voluntary group-wide Responsible Gambling Code of Practice in 2001. The Code was revised in 2006. A copy of the former Tabcorp Responsible Gambling Code of Practice can be found below.

As Australian governments move towards mandated responsible gambling codes with varying requirements, Tabcorp decided in 2008 to phase out its group-wide Code in favour of introducing a different code for each of its divisions and, in some cases, for businesses within a division.

The evolution from a group-wide Code to individual codes will enable Tabcorp to comply with government requirements. The new codes applying to each of Tabcorp’s divisions (and in some cases, each business) are specific to that business’s operations, and consequently, more responsive to an individual gambler’s circumstances. This development will ensure Tabcorp retains its responsible gambling leadership position, through the provision of specific codes dealing with customer care.

Tabcorp’s group-wide Responsible Gambling Committee, and ultimately the Board’s Risk and Compliance Committee, will continue to ensure that each business within the Tabcorp Group operates within the framework of a responsible gambling code and that customer care initiatives are as consistent as practically possible.

The following Codes can be accessed from the Related Downloads section below.

Code applying to Wagering Division

Tabcorp Wagering Division’s Responsible Gambling Code of Conduct (as approved by the Victorian Commission for Gambling Regulation (VCGR)).


Codes applying to Gaming Division

Tabcorp Gaming Division’s Responsible Gambling Code of Practice.
The Responsible Gambling Code of Conduct developed by Tabcorp and Tatts Limited for use by Victorian gaming venues (as approved by the VCGR).
The Club Keno Responsible Gambling Code of Conduct developed by Tabcorp and Tatts Limited (as approved by the VCGR).


Codes applying to Casinos Division

Tabcorp’s Queensland casinos and its other Queensland-based operations comply with the Queensland Responsible Gambling Code of Practice. Tabcorp’s three Queensland-based casinos utilise the casinos specific Responsible Gambling Resource Manual. The Queensland Code and Resource Manual are a result of an initiative between the Queensland Government and the gambling industry. Jupiters, which is a part of the Tabcorp Group, helped shape these documents.

Tabcorp’s New South Wales casino complies with the Star City Code of Practice.